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Zronic Electronics & Smart Devices Privacy Policy 

Introduction

At Zronic, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our smart devices, mobile apps, and related services.
 

Eligibility

Our services are intended for users aged 16 and above. If you are under this age, please do not use Zronic Apps or provide personal data. 

Information We Collect

To provide and improve our services, we may collect the following types of data:

1. Personal Information

• Name, email, phone number, date of birth, gender
• Optional: profile picture

2. Device Information

• Device model, operating system, serial number, firmware version
• Battery status, signal strength, and device identifiers

3. Usage Data

• App usage behavior and feature interaction
• Smartwatch data like steps, sleep patterns, or heart rate (with consent)

4. Media Access (Optional)

• Access to photos/videos only if you allow it (e.g., for watch face customization)

5. Location Data (Optional)

• Collected with permission for features like route tracking in fitness mode

6. Contact List (Optional)

• May be used to invite friends or for Bluetooth connection features. Data is never stored or sold.

How We Use Your Data

We use your information to:

• Set up and manage your account or device connection
• Offer personalized services and user experience
• Monitor device performance and improve product quality
• Send software/firmware updates and support notifications
• Respond to customer service inquiries
• Send promotional content (only if you opt-in)

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Sharing Your Information

• We may share your data only when necessary, such as:
• With service providers for cloud storage, app development, and support
• For legal reasons, such as to comply with laws or respond to legal requests
• Never sold or rented to advertisers or third-party marketers

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Your Rights

• You have the right to:
• Access, update, or delete your personal data
• Deactivate your account at any time
• Opt out of promotional communications

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Data Retention

Your personal data is retained only as long as needed for the purpose it was collected or to meet legal and regulatory obligations. You can request deletion of your data at any time.

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Children’s Privacy

Zronic does not knowingly collect data from children under 16 years old. If we discover such data has been collected, we will delete it immediately.

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Security

We use technical and organizational measures to protect your data, including encryption, secure servers, and access control.

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Software Updates and Service Changes

Zronic may:

• Automatically update device firmware or app software
• Add, change, or remove app features without notice
• Reserve the right to modify pricing or terms related to virtual goods

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Health Disclaimer

Some Zronic smartwatches offer health-related features (e.g., heart rate, sleep tracking). However:

• These features are not for diagnosis or treatment
• Consult your doctor before use if you have any medical condition
• Stop using the product if skin irritation or discomfort occurs

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Sales, Returns & Warranty

For information on sales, returns, replacements, or warranties, please contact the authorized dealer or distributor from whom you purchased the Zronic product.

• Digital/virtual goods are non-refundable
• Zronic reserves the right to update product prices or specifications without prior notice

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Changes to This Privacy Policy

We may update this policy periodically. We’ll notify you of any significant changes via the app or our website. Your continued use of Zronic products and apps implies agreement with the latest version.

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Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us at:
zronictechmeetsstyle@gmail.com
www.zronic.com